Premium Support License (SPSL V.1.0) - $399
Under this license, you receive comprehensive technical support for the Spurtcommerce Online Marketplace Solution Source Code, ensuring seamless integration into your business environment. This license includes 'White Glove Treatment' Support, which guarantees meticulous attention to every aspect of deployment and operation.
Additionally, you gain access to our dedicated team, comprising a Developer, a Technical Account Manager (TAM), and a Product Subject Matter Expert (SME). Each member is dedicated to ensuring your marketplace is deployed correctly, functions seamlessly with our out-of-the-box features, and performs optimally from the outset through to your live launch.
Premium Support License (SPSL V.1.0) (12 Months)
Please fill out the following details to begin the license preparation process. Your information will help us tailor the license in your or your company's name.
Frequently Asked Questions
The Premium Support License (SPSL V.1.0) is a 12-month support service designed for enterprises seeking direct technical support from the Spurtcommerce team, for their Marketplace launch with Sputcommerce
- Our Support team with intimate knowledge of your infrastructure.
- Direct access to technical experts for efficient resolution of issues.
- Proactive guidance on providing you with technical support for your marketplace.
- Immediate support for Show-Stopper issues.
- Enhanced confidence in your software-defined infrastructure and application delivery solutions.
The Support team will include a Developer and a Technical Account Manager (TAM) who will work closely with your IT team to provide seamless support and seamless resolution of any issues that you face with Spurtcommerce out-of-the-box features.
The support hours for the Premium Support License are from Monday to Friday, 10 AM to 7 PM IST. However, critical issues can be addressed outside these hours based on the severity and mutual agreement.
You can contact the support team through various channels, including our dedicated support portal, phone, WhatsApp, and email.