In Spurtcommerce, we have provided a separate and complete user interface for Vendors with the features to add, edit, view and manage their product details, view order details, payment received on orders and various other functionality that will facilitate them with end-to-end online selling with full ease. Here is the list of features that gives a perfect online selling experience to your Vendors.

Effective and Attractive KPI Dashboard

A clear, interactive and a user friendly dashboard that gives at a glance information in an efficient manner through all the available data.

Simple yet efficient order management

Vendors can view the list of received orders along with the details of the order - like the order number, date and time of the order, the customer name and location and the products ordered and quantity. They can also view the breakup of the cost with the actual price of the order, taxes, any applied coupons and discounts and the total price of the order.

Vendors can manage sales in a smooth manner with features for providing order status updates to customers, sending delivery updates to the customers, through shipping information updates. 

Easy management of order cancel requests

A Vendor may not accept a cancel request by a Customer after the order has been delivered. Or, they may accept a cancel request, until the time it is ready to get shipped. Vendors can easily manage the cancel requests at their discretion. They can either accept the cancel request or reject it.

Efficient management of quotation requests

A Vendor can view and manage the quotation requests of the Customers. They can view the details of the requirement, get the contact details of the Customers and follow up with them to convert the leads.

Viewing of Orders invoice list

The Vendor can view the list of invoices of different orders placed by different customers, along with the details of invoice number, name of the Customer that placed the pertaining order, the date of creation of such an invoice, total number of vendor products on which the invoice has been created and the total amount of the invoice. They can download the invoice and also send email with the invoice to the Customer.

A report that summarizes Vendor’s business’s sale activities

A provision for generation of sales report has been provided, where the Vendor can generate a report for a particular category of products, or individually for one product or a set of products. Also, the report can be generated within a date range or for a period.

Boost demand and retain customers irrespective of stock unavailability

We have given a feature on the storefront, where Customers can place order for out of stock products – Back Orders – Customers can order for products that cannot be fulfilled at the current time due to a lack of available supply. In that case, Vendors can supply the product, when it is available.

Getting to know about order not being placed due to payment failure

Sometimes the payments fail and then disappointed customers may not re-attempt placing an order. We have provided the functionality of fetching all the failed orders, where orders that failed to get placed due to payment failure will get listed. The Vendors can follow up with the Customers to help them place the order correctly, once again.

Maintain complete transparency allowing Vendors to view their payment details on their orders

The Vendors can view the payment details on their orders with all the details like Order Id, date and time of the order, the customer who placed the order, the total amount of the order, commission that got deducted and went to the admin, the net amount that will be paid out to the vendor and the pay-out/settlement status. The Vendor can download the invoice for the order.

Vendors can get an insight on the performance of their products on eCommerce portal

Vendors can view the net earnings on each of the product they have listed on the store. Against every product, they can view the total number sold and the total net earnings through the product.

Vendors can add, edit, view and manage their products           

The Vendors can add the product name and product description, map the product to more than one or more categories, provide the quantity available, add images and product videos, add variants to the product that will be allocated with unique SKUs, with a common prefix.

Offer products at default price or discount and special prices

The Vendors can set up a default price for the product. In addition, on a particular date, they can offer the product at discounted price. They can offer a particular SKU or a variant of a product at a discounted price or offer it at special price, while the other variants and SKU can still remain at the default pricing.

Discount prices on bulk purchases through tier pricing structures

The Vendors can offer tier pricing structures for bulk purchases. E.g., a particular product, when bought at a quantity of 10, the price per quantity is $10, while when the same product is bought at a quantity of 20, the price per quantity can be $9, and so on.

Specifying or describing what the product will be, what it looks like, and what function it can perform

The Vendor can add product specifications through available master list of attributes and specify the features and functionality of the product through more details. E.g., for a laptop, they can specify the generation, operating system and the memory disk space.

End-to-End Product Management

From the list of products, they can choose a product and edit the details at any point. They can either keep a product active or in active. They can view the list of active and inactive products at one go. Also, they can manage the rating and reviews for the product. They can either enable or keep the rating and review to display it on the product detail page or they can keep them disabled.

Configuration of inventory/stock management for the products

Vendors can configure inventory/stock management for each of the available SKUs, within a product. They can set up the out of stock threshold, alerts on products running out of stock and minimum and maximum purchase quantity for the product.

Coupons, offers, promo codes and discount

Vendors can offer discounts and offers through coupons. They can create a coupon and also map the products on which the customer can avail the coupon offer. They can set up the configurations for the coupon such as the value of the coupon in percentage or amount, minimum and maximum purchase price, number of times a user can use the coupon, and so on.

Vendors can create their identity on the eCommerce portal and prove their legitimacy of their online selling business

Vendors can create their profile with an about for their business. They can update their business details and they can also submit documents for verification to the prove the legitimacy of the business. This will help them earn a goodwill for themselves on the eCommerce portal and their products will gain a better identity.

Conclusion

A Multi-Vendor Marketplace on the latest NodeJS tech stack assures scalability to eCommerce business, durability and performance to the portal and creates right opportunities to the Vendors to do a hassle free online business. To learn more about the features in Spurtcommerce Multi-Vendor, schedule a demo - https://www.spurtcommerce.com/multi-vendor-ecommerce-online-schedule-demo-call